Solutions for Metro and Railway

Solutions for Metro and Railway

TapToPay AFC Solution for Metro/Railway enables Metro/Railway operators to issue tickets and to verify validity of tickets, as well as to provide card- and ticket-related customer services, for instance ticket adjustment and refund. Besides, thanks to e-records in the system, operators are furnished with reports of different categories for various uses. Operators can furthermore manage and control devices and equipment installed, including turnstiles and ticket vending machines, in a convenient manner. It is also easy to manage system configurations in TapToPay AFC Solution for Metro/Railway which equips operators with flexibility to accommodate different environments.

System Architecture

  • The solution is divided into multiple levels in accordance with system architecture.
  • Level 0 is defined as Fare Media, by which passengers pay for fare.
  • Front-end devices, i.e. Ticket Vending Machine, Ticket Office Machine, and Automatic Gate, are found at Level 1.
  • Station Computer System at Level 2 links up all the Level 1 devices at a station together.
  • Transport Operator Computer System at Level 3 connects the Station Computer Systems of an operator with Central Computer System at Level 4.

Railway AFC Overview
Commuter buys AFC card at Ticket Office Machine at metro station.
For commuters who pay in cash for a single journey, commuters purchase single journey tickets at Ticket Vending Machine installed at station in unpaid area. A ticket will be issued with the information of ticket type, entry and exit station and date and time.
To enter the station, commuters tap AFC cards at Automatic Gate installed in station between the unpaid area and paid area.
Transaction records are uploaded to and blacklist downloaded from Station Computer. Ticket Office Machine, Automatic Gate, Ticket Vending Machine will communicate to Station Computer on real-time basis.
After the receipt of transactions, Station Computer submits transactions records to Central Computer via Transport Operation Central Computer which is optional.
Central Computer checks transaction certificate to ensure that there is no tampering of transaction record. It also checks debit certificate to ensure that the money is indeed debited from the card by the said terminal.
With transaction records, Central Computer can generate different kinds of report and analysis, e.g. topup statistics, debit statistics, bus report, bus line report, ridership analysis, etc. Station Computer is able to generate reports for the station it locates at.
Railway AFC Overview
Card Sales
Single Journey Ticket
Fare Payment
Data Exchange
Data Transmission
Backend Processing
Reports