The TapToPay system components include a series of system hardware and software:
In addition to hardware and software elements, we also provide extensive support services to ensure smooth deployment and operation
Our solutions can accommodate any fleet size, from 1 to 10,000. We will tailor our system to suit individual needs.
Yes, but it is not recommended. While a paper ticket-based AFC system can still allow efficient resource planning with detailed transaction records and analyses, it does not offer other system benefits, e.g. lower operating cost for cash handling, more efficient operation flow and shorter transaction times, etc.
We provide extensive, round the clock support services to our customers, before and after implementation. These include:
Yes. Our system supports multiple languages. Please contact us to see if we can support your preferred language.
Yes. All the fare-related settings can be configured.
Yes. Our central computer system is extremely flexible and allow for customized reports.
The system integrity is protected by a sophisticated security system, based on generation, distribution, storage and usage of cryptographic keys residing in Security Access Modules (SAMs). End-to-end security from the point of transaction to the point of verification is achieved through SAM authentications.
TapToPay Central Computer System is a highly reliable system, and available with server farming and redundancy devices. Our central computer system takes care of high data integrity with database clusters, multiple levels of data backup, data recollection mechanisms, and sound transaction processing techniques. With multiple levels of authentication, authorization, firewall, Intrusion Prevention System (IPS) and Hardware Security Module (HSM), our Central Computer System is secure in network and in application.
It is possible but not recommended. If no AFC system is in place yet, the best option is to adopt the TapToPay AFC system to keep integration work at a minimum.
Yes. Service providers can opt for an array of existing loyalty programs for marketing campaigns, or customized loyalty program can be developed to suit local needs.
We offer a range of business options, ranging from 2nd level support only to 24 hour local support.
Integration work is necessary, dependent on technical specification of the existing card and its compatibility with our system. The alternative is to recall and replace all the existing cards.
Yes. Our system can support a range of card standards.
TapToPay AFC solutions can interface with other ITS and provide necessary data, such as the location of buses, passenger traffic at particular stop, real-time communication with drivers, on-request services, etc.